Paying Invoices

If you are looking for the full How To Guide for invoices, click on this link [Link] - 02 May 2024

The online invoice information is available in the Examiner Community, login at

Look for the BSS record on the My BSS/My Invoices tab.

Paying your invoice

Your invoice is issued by the Canal & River Trust on behalf of Boat Safety Scheme Limited

Because your invoice is from the Canal & River Trust, you must always beable to to provide these two numbers two points that must be followed whichever payment method you use:-

YourSay 90x90 Always quote the Canal & River Trust (SAP) Invoice Number,

This is the seven-digit number that begins with 9_ _ _ _ _ _

Note: the BSS reference (e.g. Inv.05/13-100188) is only a cross reference

YourSay 90x90 Always quote your customer number

Your customer number can be found both on the upper left corner of your invoice printout and on the Salesforce invoice page where it is called 'Account No.'


Methods of paying your invoice

By the Canal & River Trust Pay Link

This is automatic process that will take your card payment  - use the ‘Pay ....  Invoice’ button at the top of the invoice page to take you to the Trust’s payment page.

Both the Trust’s seven-digit invoice number and your Trust customer number should appear automatically along with the payment amount.

But if the link fails, you use this link and you will need to enter all the information

 By Credit Card

You can pay by Credit Card by calling Trust Customer Services on 0303 040 4040.

Please quote your invoice number and customer number when making a payment.


 By Electronic Banking

To pay your invoice electronically, contact your bank or building society as appropriate, and quote

• Sort Code: 60-00-01

• Account No. 36133310

• Customer Number

You must quote these numbers on all electronic payments.


By Cheque

Detach the payment slip from the bottom of the invoice and enclose it with a cheque.

Please make cheques payable to Canal & River Trust and write your customer number on the back.

Send your payment to:-


Canal & River Trust, National Waterways Museum Ellesmere Port, South Pier Road, Ellesmere Port, Cheshire CH65 4FW

Please do not send post-dated cheques


Further information


If you wish to discuss anything in relation to the invoice, please call the Trust finance office on 0113 5240655

Please quote your customer number in all enquiries.

If you are paying by Direct Debit, the invoice print-out is for your records only.

 Late Payments!

Where no higher rate of interest is specific in any contract between Canal & River Trust and you, Canal & River Trust may charge interest at a rate of 8% above the Bank of England base rate on overdue amounts.

The Trust reserves the right to claim debt recovery costs.

If the payment is not honoured by your bank, The Trust may apply a handling charge of £20.

Download the 'How To Guide - Locating and Paying Invoices'