If you are looking for the full How To Guide for invoices, click on this link [Link] - May 2023
The online invoice information is available in the Examiner Community, login at https://boatsafetyscheme.force.com/login.
Look for the BSS record on the My BSS/My Invoices tab.
When paying your invoice
Please remember these two points that must be followed whichever payment method you use:-
Always quote the CRT (SAP) Invoice Number,
This is the seven-digit number that begins with 9_ _ _ _ _ _
Note: the BSS reference (e.g. Inv.05/13-100188) is only a cross reference
Always quote your customer number
Your customer number can be found both on the upper left corner of your invoice printout and on the Salesforce invoice page where it is called 'Account No.'
Methods of paying your invoice
By the Canal & River Trust Pay Link
This is automatic process that will take your card payment - use the ‘Pay .... Invoice’ button at the top of the invoice page to take you to the Trust’s payment page.
Both the Trust’s seven-digit invoice number and your Trust customer number should appear automatically along with the payment amount.
But if the link fails, you use this link https://paynow.canalrivertrust.org.uk/ and you will need to enter all the information
By Credit Card
You can pay by Credit Card by calling Trust Customer Services on 0303 040 4040.
Please quote your invoice number and customer number when making a payment.
By Electronic Banking
To pay your invoice electronically, contact your bank or building society as appropriate, and quote
• Sort Code: 60-00-01
• Account No. 36133310
• Customer Number
You must quote these numbers on all electronic payments.
By Cheque
Detach the payment slip from the bottom of the invoice and enclose it with a cheque.
Please make cheques payable to Canal & River Trust and write your customer number on the back.
Send your payment to:-
Cashiers,
Boat Safety Scheme, National Waterways Museum Ellesmere Port, South Pier Road, Ellesmere Port, Cheshire CH65 4FW
Please do not send post-dated cheques
Further information
Query?
If you wish to discuss anything in relation to the invoice, please call the Trust finance office on 0113 5240655
Please quote your customer number in all enquiries.
If you are paying by Direct Debit, the invoice print-out is for your records only.
Late Payments!
Where no higher rate of interest is specific in any contract between CRT and you, CRT may charge interest at a rate of 8% above the Bank of England base rate on overdue amounts.
CRT reserves the right to claim debt recovery costs.
If the payment is not honoured by your bank, The Trust may apply a handling charge of £20.
Download the 'How To Guide - Locating and Paying Invoices'