The BSS is committed to openness and transparency and for the vast majority of enquiries we are confident that these web pages will help you find the information you are looking for.
The BSS is administered by the Canal & River Trust and accordingly has adopted the relevant model Publication Scheme as stipulated and approved by the Information Commissioner's Office. Click this link to find out more - https://canalrivertrust.org.uk/the-publication-scheme/our-publication-scheme
The following information the BSS is committed to publish:
Who we are and what we do - organisational information, locations and contacts, constitutional and legal governance. (Note that BSS Office staff are subject to Canal & River Trust employment conditions of service including customer service, health and safety and environmental standards).
What we spend and how we spend it - Financial information relating to projected and actual income and expenditure. (Note that the BSS is subject to Canal & River Trust procurement rules).
What our priorities are and how we are doing - Strategy and performance information, plans, assessments, inspections and reviews.
How we make decisions - Policy proposals and decisions. Decision making processes, internal criteria and procedures, consultations.
Our policies and procedures - Current written protocols for delivering our functions and responsibilities.
Lists and Registers - Information held in registers required by law and other lists and registers relating to the functions of the authority.
The Services we Offer - Advice and guidance, booklets and leaflets, transactions and media releases. A description of the services offered.
We review and update on a regular basis the information we make available under this scheme and if you have suggestions for information to include please let us know using our Contact Us facility.