Admin, Salesforce, Process and Policies - the business of being a BSS Examiner

This is where you can ask questions and raise queries about the business of being a BSS Examiner.

Questions from examiners may have been slightly edited for sense or context, split in to sections, or we may have amalgamated two or more questions on a similar topic and nature.

Where you see a question below shown as pending, we will advise you why the answer is taking longer than two working days to supply

Latest questions

Ref

Question

03 12 001

I have lost the login page for Salesforce?

Answer: https://eu3.salesforce.com/secur/login_portal.jsp?orgId=00D2000000095gg&portalId=06020000000DOyj

03 12 002 I have Salesforce password problems, can you help? Answer
03 12 003 I can't find the right boat details on Salesforce Answer
03 12 004

Why are boats that are registered with the navigation authority not appearing on Salesforce? Answer

03 12 005 Why is the certificate I issued still on my available list? Answer
02 13 001 I have made an error filling in a certificate. Can I alter the expiry date and initial or will I need to void the certificate and start a new one? Answer
03 13 002 I'e been using the Sandbox OK, but now I cannot login the Salesforce live to log an actual examination.